We ship within 24-48 hours after we receive your order. Many times we ship same day if the order is received by noon.Alaska and Hawaii will ship USPS parcel post. APO boxes will ship USPS parcel post. If you prefer priority shipping, please call for rates.
We don't flatten the baskets to ship unless there are more than one basket in a box OR if you are on the west coast (ex: CA, OR, WA) These states we may have to flatten the basket to help save on shipping costs. It now costs over $17 to ship from our FL to CA. By using a smaller box, we can save almost $2.
All orders $65 and up ship for free ($65 minimum order, excluding gift wrap) in the continental USA using US Post Office Parcel Post with delivery confirmation. All orders under $65, ship for one low discounted price of $4.95. Some of the smaller baskets may ship priority mail and UPS at our discretion.
US Postal Parcel post is usually 3-5 days for states closer to our FL location and 7-8 days for upper northeast and western USA. However, FL, GA, AL, SC, NC typically ship priority due to their close proximity to our FL location. AK and HI shipping parcel post could take your order 3-4 weeks for delivery. Please call for a quote if you prefer priority shipping or 2 day shipping, please email or call for quotes.
We may put larger orders in more than one box. Please check your email - we do send both tracking numbers so you can check the status of your order.
When you receive your Ghana Bolga basket, you may need to reshape it. Directions will come with your basket. It's fun and easy. The baskets come from Africa unshaped. All Ghana Bolga baskets on our website have been shaped.
We do ship to many countries outside of the USA using US Postal Service: priority intentional. A phone number is required for international orders.